Q:  Do you transmit claims electronically?
New Jersey Healthcare Solutions deso process claims electronically.  Our experience shows that claims are paid faster.  Most of the insurance companies want you to be credentialed with them before we can submit electronically for you.

Q:  What about re-submissions?
New Jersey Healthcare Solutions do secondary resubmissions as part of our service, tertiary processing, no.  We suggest you have the patient pay and then get reimbursed from the tertiary.

Q: How do I get my claims to you?
You can fax them or send them UPS priority mail.  We will provide you with the pre-labeled mail packs so that the EOBs and claims get to us at least three times per week.  Once we receive your claims, we submit them electronically the same day.

Q:  How soon will be you be able to start submitting claims for me?
It takes approximately two to three weeks for commercial carriers before we can start submitting claims for you.  It will take longer if you are a new practice.  We usually start submitting claims at the beginning of the month. For Medicare it can take up to 30 days.

Q:  What do we do with our existing patient data?
You can photocopy the information from your system and send it to us and continue to provide us with the most current information as you get new patients or information on existing patients change.

Q:  What about secure patient data?
Our network is state of the art and all of our client data is backed up several times per day with offsite storage.  Our building is very secure and has an alarm system.

Q:  Why should I use your service?

• Your practice’s revenue increased; Save $40-60,000 immediately
• Your practices gets a team of Certified Professional Coders assigned to your practice.  All our Coders have 11 years experience
• You get coverage for all your office locations – no matter where they are located
• We do not outsourced our coding to off-shore locations
• You get monthly reports detailing your practice’s revenues from using our service.  These reports can be used for tax purposes
• We offer 24 hour service
• We cover all medical specialties except Interventional Radiology
• We can service your practice regardless of what State you are located
• We can provide Compliance Plans for your office or Audit your medical records

Q:  I am under contract with another billing company.  What should I do?
If this is the case, you should look at your contract to see if there are any penalties for changing services in the middle of the contract.  We prefer that you work with us as your Billing Service.  Of course, if you are not under a contract with your present billing service, you should, as a courtesy write them a letter explaining that you are changing to another service.

Q:  Who will handle my practice claims?
Each practice is assigned a Team of at least two Professional Certified Coders to handle any and all aspects of your practice. 

Q:  Who collects money paid from claims?
We do not collect any money.  When your claims are paid, the money is sent directly to your office.

Q:  What services can you offer a new practice?
One of our staff members will come to your office for a consultation.  Our services include office relocation or location, practice setup, staffing needs, letterhead, telephone services, etc.  You name it, we can do it.  Feel free to contact us to schedule your consultant today!

Q:  Why do you charge a setup fee?
Each and every one of your patients’ information has to be entered into 6 areas of our state of the art medical equipment.  This ensures our ability to provide you with top notch services such as reports on a monthly, quarterly or yearly basis.

Q:  Do you offer transcription services? 
We only offer transcription services to large medical practices and hospitals.

New Jersey Healthcare Solutions
Certified Reimbursement Consultants for Hospitals and Physicians providing service in most states.

Office: 877-419-8955 | Email: Njhealthcare@aol.com